Ofte stillede spørgsmål
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Vi bestræber os på at alle ordre bestilt inden kl. 14.00 (hverdage), bliver afsendt samme dag. Derfor vil du med stor sandsynlighed modtage din ordre allerede dagen efter.
Grundet sorteringsfejl eller lignende på GLS' eller PostNords pakkecentraler forbeholder vi os dog retten til at love op til tre dages leveringstid. -
Kort tid efter din ordre er afsluttet, hos os, modtager du en mail med T&T. Bemærk, der kan gå op til 24 timer, før der er aktivitet på linket.
Derudover kan du altid spore din pakke direkte ved GLS og PostNord:GLS: www.gls.dk
PostNord: www.postnord.dk
Har du valgt afhent i Kolding, modtager du en mail, når pakken er klar.
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Uanset om du handler på vores webshop eller i en af vores mange butikker, så har du altid 60 dages fuld returret (mod fremvisning af bon/ordrebekræftelse).
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Ønsker du at reklamere over et produkt, skal du kontakte os på mail info@ny-form.com. Du er selvfølgelig også velkommen til at henvende dig i en af vores fysiske butikker. Uanset om du henvender dig i en af vores butikker eller sender reklamationen retur til vores webshop, så skal du altid medbringe/medsende din ordrebekræftelse.
Udfyld venligst vores reklamationsseddel, og send den med, når du sender varen til webshoppen.
Skån miljøet og bidrag til en god sag! Returner reklamationer i rengjort stand, så genbruger eller genanvender vi tekstilerne. Læs mere om reklamationer og varens stand her.
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Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy.
Levering
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All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
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Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
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We accept payments from major credit card companies like Visa, Mastercard, and American Express.
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Use this text block to discuss some commonly asked questions like shipping and returns, sizing, warranties, or product and company details.
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Use this text block to discuss some commonly asked questions like shipping and returns, sizing, warranties, or product and company details.
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Use this text block to discuss some commonly asked questions like shipping and returns, sizing, warranties, or product and company details.
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Use this text block to discuss some commonly asked questions like shipping and returns, sizing, warranties, or product and company details.
Retur, ombyt og reklamation
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A full list of all of our shipping areas can be found here.
If your country or region is not mentioned, please feel free to reach out to see if we can work out the details. -
Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual. -
Shipping rates can vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy. -
Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..
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Use this text block to discuss some commonly asked questions like shipping and returns, sizing, warranties, or product and company details.
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Yes, we ship our products all over the globe.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region. -
Use this text block to discuss some commonly asked questions like shipping and returns, sizing, warranties, or product and company details.
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Use this text block to discuss some commonly asked questions like shipping and returns, sizing, warranties, or product and company details.
Gavekort
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Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
A refund request can be submitted within a month after the purchase is made.
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In the case when theproduct and packaging are unopened and undamaged, you areeligiblefor a full refund.
In the case whenthe packaging has been opened and the product has been used, you areeligiblefor a partial refund.
In the case when aproduct has been damaged, and the damage is not covered by your warranty, you arenot eligiblefor a refund.
Please check our Terms of Service to see if you're eligible for a refund.
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When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
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When an order includes free shipping, only the cost of the return shipping is handled by the customer.
CLUB NY FORM
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Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual.
Øvrige spørgsmål
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Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual. -
We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.
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All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
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Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
Use this text block to discuss some commonly asked questions like shipping and returns, sizing, warranties, or product and company details.